{"site":{"name":"Koji","description":"AI-native customer research platform that helps teams conduct, analyze, and synthesize customer interviews at scale.","url":"https://www.koji.so","contentTypes":["blog","documentation"],"lastUpdated":"2026-06-13T13:17:07.635Z"},"content":[{"type":"blog","id":"f413f033-59d0-49da-a30d-9a74c4cf443e","slug":"koji-vs-conveo-2026","title":"Koji vs Conveo (2026): AI-Moderated Interview Platforms Compared","url":"https://www.koji.so/blog/koji-vs-conveo-2026","summary":"Koji vs Conveo 2026 comparison: Conveo is a YC-backed, video-first AI research platform ($5.3M raised) built for market research and agencies, with multimodal analysis (tone, facial expression, behavior), eight panel-provider integrations, 50+ languages, and sales-led enterprise pricing reported in the tens of thousands per year. Koji is an AI-native customer research platform (Free with 10 credits, €29/mo Insights, €79/mo Interviews) that runs AI-moderated voice and chat interviews with dynamic follow-ups, six structured question types, automatic thematic analysis, and one-click cited reports, on transparent self-serve pricing with no annual contract. Both replace static surveys with AI that interviews and synthesizes; Conveo optimizes for agency-grade video panels, Koji for speed, breadth of question types, and access.","content":"**TL;DR:** Conveo and Koji are both AI-native customer research platforms that conduct moderated interviews and auto-synthesize the results — a genuine category shift away from static surveys. The difference is shape and access. Conveo is video-first and market-research-oriented, with multimodal analysis (tone, facial expression, behavior) and a panel-partner network, priced through sales for agencies and enterprise buyers. Koji is voice-and-chat-first, built around six structured question types and a transparent, self-serve plan you can start free today. If you need agency-grade video panels on an annual contract, look at Conveo. If you want to run a complete AI-moderated study this week without a sales call, Koji is the faster path.\n\n## Quick answer: which one should you pick?\n\n- **Choose Conveo** if your work is classic market research — concept and ad testing with recruited video panels — and you want multimodal video analysis under an enterprise agreement, with budget to match.\n- **Choose Koji** if you want to launch AI-moderated voice or chat interviews on demand, mix qualitative and quantitative questions in one study, and get a synthesized report in hours — on transparent pricing, no annual commitment.\n\nBoth replace the old \"write a survey, wait, manually code the results\" loop with AI that interviews and analyzes for you. The decision comes down to modality, audience, and how you want to buy.\n\n## What Conveo actually does\n\nConveo (a Y Combinator company that raised $5.3M) positions itself around \"confident decisions in days with AI-led interviews.\" Its strengths are real and distinctly market-research-flavored:\n\n- **AI-led async video interviews** — an AI moderator runs video conversations and adapts follow-ups across 50+ languages.\n- **Multimodal analysis** — beyond transcription, Conveo interprets tone, facial expression, and behavior to read emotional nuance.\n- **Panel-partner network** — integrations with eight panel providers (Respondent, User Interviews, Norstat, Bilendi, Sago, Rakuten, Forsta, Rally) plus BYO participants.\n- **Study assistant + Ask-Anything repository** — helps structure design and quotas, and lets you query past studies like a collective memory.\n\nConveo is a strong choice for agencies and insights teams that live in video and recruited panels. Its trade-offs are access and breadth: pricing is sales-led (buyer references point to enterprise tiers in the tens of thousands per year), and the video-panel model is heavier than many product teams need for fast, iterative discovery.\n\n## What Koji actually does\n\nKoji is built for speed and self-serve breadth:\n\n- **AI-moderated voice and chat interviews** that adapt in real time, asking the dynamic follow-up a static survey never would. See [AI-moderated interviews](/docs/ai-moderated-interviews) and [voice vs text interviews](/docs/voice-vs-text-interviews).\n- **Six structured question types** — open-ended, scale, single-choice, multiple-choice, ranking, and yes/no — in one study, so you capture quantifiable signal *and* the qualitative \"why.\" See [open-ended](/docs/open-ended-questions-ai-interviews) and [multiple-choice](/docs/multiple-choice-questions-ai-interviews) questions.\n- **Automatic thematic analysis** — every transcript is auto-coded and themes clustered across all conversations. See [AI auto-tagging](/docs/ai-auto-tagging-customer-interviews) and [thematic analysis](/docs/thematic-analysis-guide).\n- **One-click reports + transcript chat** — ask a question across 100 interviews and get a cited answer in seconds via [chat with transcripts](/docs/chat-with-interview-transcripts-ai).\n- **Recruit and launch in minutes** — pull participants [from your product](/docs/recruiting-from-your-product) and go live the same day, 24/7, with no moderator bias.\n\nFrom research question to synthesized, auto-coded insight in hours — with no research expertise required.\n\n## Head-to-head comparison\n\n| Capability | Conveo | Koji |\n|---|---|---|\n| Primary modality | Async video | Voice + chat |\n| Best fit | Agencies, market research | Product, founders, CX, marketing |\n| Structured question types | Survey-style | 6 types in one study |\n| Multimodal (facial/tone) analysis | Yes | Voice + text focus |\n| Dynamic follow-up questions | Yes | Yes |\n| Thematic analysis | Automatic | Automatic across every interview |\n| Pricing | Sales-led / enterprise | Free (10 credits); €29/mo; €79/mo |\n| Time to first study | Demo + onboarding | Minutes, self-serve |\n| Annual contract required | Typically | No |\n\n## Pricing: the honest breakdown\n\nConveo does not publish transparent self-serve pricing. It runs a dual-tier model — pay-as-you-go plus enterprise — and buyer-reported references put enterprise tiers in the tens of thousands of dollars per year. That is a reasonable fit for an agency billing research to clients; it is a high bar for a product team that wants to validate one idea this week.\n\nKoji is transparent and self-serve: a **Free** plan with 10 credits to run real interviews today, **Insights at €29/month**, **Interviews at €79/month**, and custom **Enterprise**. Voice interviews cost 3 credits, text costs 1, and a quality gate means only conversations scoring 3+ consume credits — you never pay for junk responses.\n\n## Where each one wins\n\nUse Conveo when the deliverable is a polished, video-rich market-research report for a stakeholder or client, and recruited panels and multimodal cues matter more than speed or budget.\n\nReach for Koji when you need answers fast and often — [continuous discovery](/docs/continuous-discovery-user-research), [churn diagnosis](/docs/churned-customer-interviews), [concept testing](/docs/concept-testing-methodology), or [pricing research](/docs/pricing-research-interviews) — and you want to mix scale questions with open-ended probing in a single study. Both platforms take data handling seriously; Koji documents its approach to [interview data privacy and security](/docs/ai-interview-data-privacy-security) and to [bias and hallucination mitigation](/docs/ai-interview-hallucinations-bias-mitigation) at the interview layer.\n\n## Switching from Conveo to Koji (or running both)\n\nTeams typically move work to Koji for three reasons: speed, breadth of question types, and cost predictability. Because Koji is self-serve, there is no procurement cycle — you import a participant list or [recruit from your product](/docs/recruiting-from-your-product), publish a study link, and interviews start arriving the same day. Because every study can blend qualitative and quantitative prompts, you avoid running a separate survey alongside your interviews. And because the credit model only charges for conversations that clear a quality bar, your spend tracks usable insight rather than raw volume.\n\nConveo still earns its place for video-heavy, panel-recruited market research where multimodal cues like facial expression and tone are part of the deliverable. A practical split many teams land on: keep Conveo for quarterly, agency-style consumer studies, and use Koji for the weekly cadence of [continuous discovery](/docs/continuous-discovery-user-research), win/loss conversations, and fast concept checks. The two are complementary — one is a deep, scheduled instrument; the other is an always-on research engine.\n\nOne more dimension increasingly matters: automation. Koji exposes its studies through an MCP server and API, so you can spin up interviews, pull transcripts, and generate reports directly from tools like Claude — wiring research into the workflows where your team already builds. As AI-moderated research becomes table stakes, the platforms that win are the ones that drop cleanly into an existing stack rather than sitting in a separate silo.\n\n## The bottom line\n\nConveo and Koji are on the same side of history: AI that interviews customers and synthesizes the findings, replacing the slow survey-and-code loop. Conveo optimizes for agency-grade video research on enterprise terms. Koji optimizes for speed, breadth of question types, and transparent access — so any team can run a real AI-moderated study today — and scale it the moment the signal proves out, without renegotiating a contract or waiting on a vendor onboarding queue.\n\n**Ready to run real customer interviews?** [Start with Koji free](https://www.koji.so) — 10 credits, no credit card, your first AI-moderated study live in minutes. Get from question to insight 10x faster, with no research expertise required.","category":"Comparisons","lastModified":"2026-06-11T03:22:59.36601+00:00","metaTitle":"Koji vs Conveo 2026: AI-Moderated Interview Platforms Compared","metaDescription":"Conveo runs AI-led video interviews with multimodal analysis on enterprise pricing. Koji runs AI-moderated voice and chat interviews with six structured question types and transparent self-serve pricing. Honest 2026 comparison of features, pricing, and use cases.","keywords":["koji vs conveo","conveo alternative","conveo pricing 2026","conveo vs koji","ai moderated interview platform","ai video interviews","ai customer research platform"],"aiSummary":"Koji vs Conveo 2026 comparison: Conveo is a YC-backed, video-first AI research platform ($5.3M raised) built for market research and agencies, with multimodal analysis (tone, facial expression, behavior), eight panel-provider integrations, 50+ languages, and sales-led enterprise pricing reported in the tens of thousands per year. Koji is an AI-native customer research platform (Free with 10 credits, €29/mo Insights, €79/mo Interviews) that runs AI-moderated voice and chat interviews with dynamic follow-ups, six structured question types, automatic thematic analysis, and one-click cited reports, on transparent self-serve pricing with no annual contract. Both replace static surveys with AI that interviews and synthesizes; Conveo optimizes for agency-grade video panels, Koji for speed, breadth of question types, and access.","aiKeywords":["conveo vs koji","conveo alternative","ai moderated interviews","ai video interviews","voice interviews","multimodal analysis","thematic analysis","market research platform","panel recruitment","concept testing","continuous discovery","conveo pricing","ai customer research","structured questions"],"aiContentType":"comparison","faqItems":[{"answer":"Yes. Conveo is a Y Combinator-backed, AI-native research platform that runs AI-led asynchronous video interviews, adapts follow-up questions in 50+ languages, and analyzes tone, facial expression, and behavior. It is most often used for market research and agency studies with recruited panels. Koji is a comparable AI-moderated platform focused on voice and chat interviews with six structured question types and transparent self-serve pricing.","question":"Is Conveo an AI interview platform?"},{"answer":"Modality, audience, and access. Conveo is video-first and oriented toward market research and agencies, with multimodal analysis and panel-partner recruitment, sold through enterprise contracts. Koji is voice-and-chat-first, built around six structured question types for product, founder, CX, and marketing teams, and available free and self-serve with no annual commitment.","question":"How is Koji different from Conveo?"},{"answer":"Conveo does not publish transparent self-serve pricing; it runs a pay-as-you-go plus enterprise model, with buyer-reported enterprise tiers in the tens of thousands of dollars per year. Koji is transparent: Free with 10 credits, €29/month for Insights, €79/month for Interviews, and custom Enterprise. With Koji a quality gate means only conversations scoring 3+ consume credits, so you never pay for junk responses.","question":"How does Conveo pricing compare to Koji?"},{"answer":"Koji. Its self-serve model lets a product team recruit from their own users and launch an AI-moderated study in minutes, then get a synthesized, auto-coded report in hours. Conveo's video-panel and enterprise-onboarding model is better suited to formal market-research deliverables than to fast, iterative discovery loops.","question":"Which is better for fast product discovery?"},{"answer":"Both move beyond static surveys to AI-moderated conversations that probe with dynamic follow-ups and analyze results automatically. The practical difference is that Koji also offers six structured question types in one study, so you can capture scale and choice data alongside open-ended qualitative depth without running a separate survey.","question":"Do Conveo and Koji both replace surveys?"}],"relatedTopics":["conveo alternative","ai moderated interviews","ai video interviews","market research platform","panel recruitment","thematic analysis","concept testing","structured questions"]}],"pagination":{"total":1,"returned":1,"offset":0}}