{"site":{"name":"Koji","description":"AI-native customer research platform that helps teams conduct, analyze, and synthesize customer interviews at scale.","url":"https://www.koji.so","contentTypes":["blog","documentation"],"lastUpdated":"2026-10-17T12:09:49.310Z"},"content":[{"type":"blog","id":"d2e6ba95-a2be-418d-b8fa-d6db2a33c51f","slug":"looppanel-pricing-2026","title":"Looppanel Pricing in 2026: Pro, Enterprise and the Real Cost per Interview","url":"https://www.koji.so/blog/looppanel-pricing-2026","summary":"Looppanel has two plans in 2026. Pro is listed at $4,200 a year (about $350 a month billed annually; third parties report about $395 month to month) with 360 transcription hours, 120 uploads and 5 editors, extra editors $75 a month up to 10. Enterprise is a custom quote adding 10 editors, custom hours, SSO, PII redaction and auto data deletion. Older $30, $300 and $1,000 monthly tiers are discontinued. Looppanel records and analyzes Zoom, Meet and Teams calls with transcripts in 17 languages, but does not recruit or moderate, so recruiting and researcher time sit outside the price. Koji is an AI interviewer alternative: it runs voice and text interviews in 28 languages and writes the report, free to start with 10 credits, Insights EUR 29/month, Interviews EUR 79/month, 1 credit per text and 3 per voice interview, and only interviews scoring 3+ of 5 use credits.","content":"Looppanel's current pricing has two plans. **Pro is listed at $4,200 a year** (about $350 a month, billed annually) with 360 transcription hours, 120 uploads and 5 editors. **Enterprise is a custom quote** that adds more hours, 10 editors and security extras such as SSO, PII redaction and automatic data deletion. Third-party trackers also report a month-to-month Pro price of about $395. There is no permanent free plan, and the old $30-a-month solo tier is no longer on the pricing page.\n\nThat is the short answer. The longer one is about what you are paying for. Looppanel analyzes interviews you have already run. It does not recruit participants or moderate interviews, so the subscription is only one part of what a study really costs. This guide covers each plan, what the limits mean in practice, and when an AI interviewer like Koji is the better buy.\n\n## Looppanel plans and prices in 2026\n\n| | Pro | Enterprise |\n|---|---|---|\n| Price | $4,200/year (about $350/month billed annually) | Custom quote |\n| Monthly billing | About $395/month (reported by third parties) | Custom |\n| Transcription | 360 hours a year (30 a month) | Custom |\n| Uploads | 120 a year | Custom |\n| Editors | 5 included, extra editors at $75/month up to 10 | 10 included |\n| Security | SOC 2 Type II, GDPR, encryption, role-based access | Adds custom SSO, PII redaction, auto data deletion |\n\nSources: Looppanel's pricing and security pages as indexed in October 2026, plus pricing trackers [xpay](https://www.xpay.sh/saas-pricing/looppanel-software/) and [ColdIQ](https://coldiq.com/tools/looppanel). Looppanel's own comparison table lists Pro editors in two different ways, so confirm the seat count with sales before you sign.\n\n### What changed from older Looppanel pricing\n\nIf you have seen Looppanel pricing quoted at $30 a month, that is out of date. Aggregators such as [Toolify](https://www.toolify.ai/tool/looppanel) and [TrustRadius](https://www.trustradius.com/products/looppanel/pricing) still list earlier tiers: a Starter or Solo plan at about $30 a month with 10 transcription hours, a Teams plan at around $300 to $350 a month and a Business plan at $1,000 a month. The current page starts at Pro, so a solo researcher now pays the same entry price as a five-person team.\n\n### Is there a free trial?\n\nSources disagree. ColdIQ reports a one-month free trial on both plans, G2 and TrustRadius mention a trial without saying how long it lasts, and other trackers say a trial is only available on request. Some [G2 reviewers](https://www.g2.com/products/looppanel/reviews) say the trial was too limited to explore the product properly. Ask for the trial terms in writing before you book a demo.\n\n## What Looppanel does well\n\nLooppanel is a focused analysis tool for researchers who run their own calls. It joins Zoom, Google Meet and Microsoft Teams calls to record them, or takes uploaded recordings. It then produces transcripts in 17 languages, automatic notes mapped to your discussion guide, tags and themes, video clips and a searchable repository.\n\nReviewers like how quickly it goes from a recording to a first synthesis. On G2 it holds 4.6 out of 5 from 26 reviews, and several reviewers call it a cheaper alternative to Dovetail. The complaints are mostly about customization and search, plus the trial limits mentioned above.\n\nThat speed matters. In Lyssna's [2025 Research Synthesis Report](https://www.lyssna.com/reports/research-synthesis/), 65.3% of researchers said synthesis takes them one to five days per project, and 59% named reading through the data as their biggest time sink. A tool that cuts that reading time pays for itself quickly if you run calls every week.\n\n## What Looppanel pricing does not cover\n\nThe subscription covers analysis. Three costs sit outside it:\n\n1. **Recruiting.** Looppanel's own blog says you \"cannot recruit users or build participant profiles\" in the product. You still need a panel, a recruiting service or your own customer list, plus incentives.\n2. **Moderation time.** Every hour Looppanel transcribes is an hour someone on your team spent running the call, plus scheduling, no-shows and prep.\n3. **Seats beyond five.** Extra editors are $75 a month each, which adds $900 a year per person on top of the $4,200.\n\nSo the real question is not \"is $4,200 a lot?\" It is how many interviews your team can run in a year, and what each one costs once you add the people.\n\n![Comparison of a recording analysis tool and an AI interviewer: who runs the call, who recruits, and when you get results](/visuals/recording-analysis-tool-vs-ai-interviewer-comparison/recording-analysis-tool-vs-ai-interviewer-comparison.png \"Decide which job you are buying software for before you compare prices\")\n\n### The cost per interview, worked out\n\nTake Pro at $4,200 a year with 360 transcription hours. If your interviews run 45 minutes, that is up to 480 interviews a year, or about $8.75 of software per interview. Few teams use every hour, though. A team running 10 interviews a month (120 a year) pays $35 per interview in software alone, before recruiting, incentives or researcher time.\n\nThe bottleneck is usually people, not software. In Maze's [Future of User Research Report 2025](https://maze.co/resources/user-research-report-2025/), 63% of product professionals named time and bandwidth as their biggest research challenge. Looppanel speeds up the analysis of each call, but somebody still has to hold the call.\n\n## Who Looppanel is right for\n\nLooppanel is a good fit when:\n\n![A researcher on a video call at a laptop, running the kind of weekly customer interview Looppanel is built to analyze](https://images.unsplash.com/photo-1713946598521-3a196fed3643?crop=entropy&cs=tinysrgb&fit=max&fm=jpg&ixid=M3w5NDUzMDN8MHwxfHNlYXJjaHw1fHxyZXNlYXJjaGVyJTIwdmlkZW8lMjBjYWxsJTIwbGFwdG9wJTIwaGVhZHBob25lc3xlbnwxfDB8fHwxNzkyMjE2MjEyfDA&ixlib=rb-4.1.0&q=80&w=1080)\n\n_Photo by [Vitaly Gariev](https://unsplash.com/@silverkblack?utm_source=koji&utm_medium=referral) on [Unsplash](https://unsplash.com/?utm_source=koji&utm_medium=referral)_\n\n- You have researchers who moderate interviews every week and want faster notes and synthesis.\n- Your interviews already happen in Zoom, Meet or Teams, and you want them recorded and searchable in one place.\n- You need SOC 2 Type II and GDPR compliance, and can pay for Enterprise if you need SSO or PII redaction.\n- Five editors covers your team, or you are ready to budget for more.\n\nIt is a weaker fit if you are a solo founder or PM (the entry price is now a team price), if you want surveys or quantitative work alongside interviews, or if you do not have time to run the calls yourself.\n\n## Looppanel vs an AI interviewer\n\nThe industry is moving toward AI at both ends of the interview. In User Interviews' [State of User Research 2025](https://www.userinterviews.com/state-of-user-research-report), 80% of researchers said they use AI in their work, up 24 points in a year. The same survey found 91% worry about accuracy and hallucinations. That worry is fair, and it is why traceability (every finding linked back to what a participant actually said) matters more than any feature list.\n\nLooppanel puts AI on the analysis side. An AI interviewer like Koji puts it on both sides: it runs the interview and then analyzes it.\n\n### How Koji works\n\nWith Koji you describe what you want to learn, and Koji drafts a research brief with interview questions. You can [preview the interview](/docs/ai-moderated-interviews) yourself, then share a link. Participants talk to an AI interviewer by voice or text, in 28 languages, whenever suits them. The interviewer asks follow-up questions based on what each person says, so you get the depth of a moderated call without booking one.\n\n![Koji research report with participant, duration, themes and quality stats above a summary of findings](/email/shots/shot-report.jpg \"A Koji report: themes, quality stats and a written summary, built as interviews come in\")\n\nEach interview gets a quality score from 1 to 5, and only interviews scoring 3 or more use credits or go into the report ([how the quality gate works](/docs/how-the-quality-gate-works)). Koji then writes the report: themes, findings backed by supporting quotes, personas and a summary ([generating research reports](/docs/generating-research-reports)).\n\nYou can bring your own participants with a link or [personalized invite links](/docs/personalized-interview-links), add [screening questions](/docs/adding-screening-questions-to-your-study), or recruit from Koji's research panel on paid plans ([panel recruitment](/docs/panel-recruitment)).\n\n### Koji pricing next to Looppanel\n\n| | Looppanel Pro | Koji |\n|---|---|---|\n| Entry price | $4,200/year | Free to start with 10 credits, no card |\n| Paid plans | Pro or custom Enterprise | Insights €29/month (29 credits), Interviews €79/month (79 credits), Enterprise |\n| What you pay for | Transcription hours, uploads, editors | Completed interviews: 1 credit for text, 3 for voice, €1 per extra credit |\n| Who moderates | Your team | Koji's AI interviewer |\n| Recruiting | Not included | Your own list, links, or Koji's panel on paid plans |\n| Low-quality sessions | Count toward your hours | Free: only interviews scoring 3+ use credits |\n\nOn the Interviews plan, €79 a month covers 79 text interviews or 26 voice interviews, analyzed and reported, with no moderator time.\n\n## How to choose\n\n![Checklist of questions to ask before buying interview analysis software, from who runs the calls to cost per completed interview](/visuals/interview-analysis-software-buying-checklist/interview-analysis-software-buying-checklist.png \"Run through these before a demo so the pricing conversation is about your real volume\")\n\nPick Looppanel if your researchers already run plenty of calls and analysis is where the time goes. Pick an AI interviewer if the calls themselves are the bottleneck, if you need answers in days rather than weeks, or if you want to hear from far more people than your team can schedule. Plenty of teams use both: human-moderated sessions for the hardest conversations, AI interviews for breadth.\n\n## Try Koji free\n\nIf your problem is too few interviews rather than slow analysis, [start a Koji study free](/signup) with 10 credits and no card. Write one research question, preview the interview, and share the link. Your first report can be ready the same day the answers come in.\n","category":"Comparisons","lastModified":"2026-10-17T06:20:14.650556+00:00","metaTitle":"Looppanel Pricing 2026: Pro, Enterprise and Limits","metaDescription":"Looppanel Pro is listed at $4,200 a year with 360 transcription hours and 5 editors; Enterprise is custom. What the limits mean and what each interview really costs.","keywords":["looppanel pricing","looppanel cost","looppanel plans","looppanel free trial","looppanel pro","looppanel alternative"],"aiSummary":"Looppanel has two plans in 2026. Pro is listed at $4,200 a year (about $350 a month billed annually; third parties report about $395 month to month) with 360 transcription hours, 120 uploads and 5 editors, extra editors $75 a month up to 10. Enterprise is a custom quote adding 10 editors, custom hours, SSO, PII redaction and auto data deletion. Older $30, $300 and $1,000 monthly tiers are discontinued. Looppanel records and analyzes Zoom, Meet and Teams calls with transcripts in 17 languages, but does not recruit or moderate, so recruiting and researcher time sit outside the price. Koji is an AI interviewer alternative: it runs voice and text interviews in 28 languages and writes the report, free to start with 10 credits, Insights EUR 29/month, Interviews EUR 79/month, 1 credit per text and 3 per voice interview, and only interviews scoring 3+ of 5 use credits.","aiKeywords":["looppanel","looppanel pricing","interview analysis software","ai transcription","research repository","ai interviewer","koji"],"aiContentType":"comparison","faqItems":[{"answer":"Looppanel Pro is listed at $4,200 a year, about $350 a month billed annually, with 360 transcription hours, 120 uploads and 5 editors. Third-party trackers report about $395 a month on monthly billing. Enterprise is a custom quote.","question":"How much does Looppanel cost?"},{"answer":"No. The current pricing page has no permanent free plan. Sources disagree on the trial: some report a one-month free trial, others say a trial is only available on request, so ask Looppanel for the terms.","question":"Does Looppanel have a free plan?"},{"answer":"Pro includes 5 editors, and you can add more at $75 a month each up to 10. Enterprise includes 10 editors. Looppanel's comparison table describes Pro seats in two different ways, so confirm the count with sales.","question":"How many editors does Looppanel Pro include?"},{"answer":"No. Looppanel records, transcribes and analyzes calls your team runs in Zoom, Google Meet or Microsoft Teams, or recordings you upload. Recruiting, incentives and moderation are separate costs.","question":"Does Looppanel recruit participants or run interviews?"},{"answer":"Koji starts free with 10 credits and paid plans cost €29 or €79 a month. Instead of analyzing calls you ran yourself, Koji's AI interviewer runs voice and text interviews and writes the report. A text interview uses 1 credit and a voice interview 3, and only interviews scoring 3 or more out of 5 use credits.","question":"What is a cheaper alternative to Looppanel?"}],"relatedTopics":["Looppanel","interview analysis software","research tool pricing","AI interviews","user research software"]}],"pagination":{"total":1,"returned":1,"offset":0}}