Checklist
Interview question checklist: eight checks before you run a guide
Read each question out loud, then run it through these checks
Eight checks to run on every question in a user interview guide before the first session: is it about one real past moment, is it a single question, can it be answered honestly without agreeing, and does it avoid loaded words, hidden assumptions, jargon and your own feature names. For researchers, designers and founders editing a discussion guide. A Koji test interview is a quick way to hear which questions fall flat.
Where this appears
What's in this checklist
- Does it ask about one specific thing that already happened?
- Is it one question, not two?
- Could someone answer it honestly without agreeing with you?
- Are there any loaded words (waste, struggle, frustrating, easy)?
- Does it assume something you have not established?
- Would the participant use these words themselves?
- Does it avoid naming your feature or idea?
- Can it be answered with more than yes or no?
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<a href="https://www.koji.so/visuals/interview-question-rewrite-checklist"><img src="https://www.koji.so/visuals/interview-question-rewrite-checklist/interview-question-rewrite-checklist.png" alt="Checklist of eight checks for interview questions, from asking about one real past moment to using neutral words, one topic per question and no feature names." width="1080" height="1080" /></a>
<p>Source: <a href="https://www.koji.so/visuals/interview-question-rewrite-checklist">Interview question checklist: eight checks before you run a guide</a>, Koji</p>
