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Comparison

Rating vs ranking questions in course evaluation

What each format shows, and what it hides

Comparison of rating and ranking questions in course evaluation, listing what each format shows about a course and what each one hides.
Ratings tell you how good each part was. Rankings tell you what to fix first. Source: Alwin and Krosnick 1985, Krosnick and Alwin 1988, Maio et al. 1996

A side by side comparison of rating and ranking questions for course evaluation, based on the values measurement studies by Alwin and Krosnick and by Maio and colleagues. It is for quality teams deciding how to ask students about course components. Use ratings for evidence that a standard was met and a short ranking to set improvement priorities. Koji supports both question types in one study.

What's in this comparison

Rating questions

  • Show how good each part was on its own
  • Answer whether a standard was met
  • Let students give everything the same score
  • Work with averages and correlations

Ranking questions

  • Show which part students would change first
  • Force a choice when ratings hit the ceiling
  • Hide absolute level: all good and all poor can match
  • Need rank methods, not rating-style correlations
  • Work best with short lists of about six items

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<p>Source: <a href="https://www.koji.so/visuals/rating-vs-ranking-questions-course-evaluation">Rating vs ranking questions in course evaluation</a>, Koji</p>