Process
How an AI interviewer decides when to probe
The five steps an AI interviewer repeats for every question in a study: ask it conversationally, listen, check the answer against the research brief, then probe, confirm or skip, and record what was covered. It helps researchers judge an AI moderator or write a better brief for one. Koji runs this loop in every voice and text interview, with a probing depth you set per question.
Where this appears
What's in this process
- Ask the question in plain speech: Even scales and rankings are asked as natural questions, never as buttons to click.
- Listen to the whole answer: Typed text in a chat, or transcribed speech in a voice interview.
- Check the answer against the brief: Did they answer it? Did they mention a workaround, a wish or a number? Is the probe limit reached? Are they tiring?
- Probe, confirm or skip: Dig into the detail, play the answer back and move on, or move on when they have nothing to add.
- Record what has been covered: Mark the question done and note the themes already raised, so later probes do not repeat them.
Use this image
Free to use in your docs, decks and posts under CC BY 4.0, as long as you credit Koji with a link to this page. To embed it, paste this into your page:
html
<a href="https://www.koji.so/visuals/ai-interviewer-follow-up-loop-steps"><img src="https://www.koji.so/visuals/ai-interviewer-follow-up-loop-steps/ai-interviewer-follow-up-loop-steps.png" alt="Process showing the five steps an AI interviewer repeats for each question: ask, listen, check the answer, probe or move on, then record it." width="1200" height="817" /></a>
<p>Source: <a href="https://www.koji.so/visuals/ai-interviewer-follow-up-loop-steps">How an AI interviewer decides when to probe</a>, Koji</p>
