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Reference table

Ways to research a B2B buying group

Koji against surveys, agency interviews and your own calls

Table comparing Koji, surveys, agency interviews and DIY calls for researching a B2B buying group across eight criteria.
Use it to choose a method before you plan fieldwork.

A comparison of the four common ways to research who takes part in a B2B purchase: AI-moderated interviews in Koji, surveys, agency-run interviews and calls you run yourself. It is for marketers planning ABM lists or messaging who need to reach several people per account. The criteria are the ones buyers of research weigh most: depth, reach, speed, candour, consistency, analysis effort, cost and data handling.

Where this appears

What's in this reference table

KojiSurveyAgency-run interviewsDIY calls
DepthOpen conversation with follow-upsFixed answers, no whyDeep, human moderatorDeep, if you moderate well
Three people per accountA personal link per person from a CSVEasy to send, shallowCostly per accountSlow, you book every call
Time to resultsInterviews run as people respondDaysWeeks to scope and fieldWeeks of scheduling
Candour with a vendorBuyers speak to an AI, not a sellerAnonymous but terseThird party, candidBuyers soften it for you
ConsistencySame guide every timeIdenticalVaries by moderatorVaries by caller
Analysis effortThemes and quotes with sourcesCharts, text by handDelivered by the agencyTranscripts coded by hand
CostCredits per quality interviewLowHighestStaff time
Data handlingCovered in Koji's GDPR guideDepends on the toolContract termsYour own files

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Free to use in your docs, decks and posts under CC BY 4.0, as long as you credit Koji with a link to this page. To embed it, paste this into your page:

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<a href="https://www.koji.so/visuals/buying-group-research-koji-vs-alternatives"><img src="https://www.koji.so/visuals/buying-group-research-koji-vs-alternatives/buying-group-research-koji-vs-alternatives.png" alt="Table comparing Koji, surveys, agency interviews and DIY calls for researching a B2B buying group across eight criteria." width="1200" height="1002" /></a>
<p>Source: <a href="https://www.koji.so/visuals/buying-group-research-koji-vs-alternatives">Ways to research a B2B buying group</a>, Koji</p>