Reference table
Koji vs Questback for course evaluation

A side-by-side table of Koji and Questback for university course evaluation, based on public vendor information as of October 2026. It covers collection method, qualitative depth, free-text analysis, follow-up probing, standardisation, closing the loop, data residency and scope. QA directors and deans can use it to plan vendor questions before a pilot. Koji runs evaluations as AI-moderated interviews and reports themes with quotes and recommended actions.
What's in this reference table
| Koji | Questback | |
|---|---|---|
| Primary method | AI-moderated conversational interviews with follow-ups | Structured surveys, 21 question types, branching logic |
| Qualitative depth | Open dialogue that probes the why behind ratings | Open-text boxes, depth depends on respondent effort |
| Free-text analysis | Automatic thematic analysis across all interviews | Manual coding or add-on text analytics |
| Follow-up probing | Adaptive, per respondent, in real time | Static, predefined branching paths |
| Standardisation | Standardised AI moderation reduces phrasing and order effects | Depends on how each survey is worded and ordered |
| Closing the loop | Themed findings with recommended actions, follow-up in your QA process | Reporting and export, loop-closing done in other systems |
| Data residency | EU data handling, GDPR-aligned | Frankfurt hosting, ISO 27001, GDPR by design |
| Scope | Course and student evaluation plus research interviews | Broad EFM: CX, employee, market research, education |
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<a href="https://www.koji.so/visuals/koji-vs-questback-course-evaluation-comparison"><img src="https://www.koji.so/visuals/koji-vs-questback-course-evaluation-comparison/koji-vs-questback-course-evaluation-comparison.png" alt="Table comparing Koji and Questback for course evaluation on method, qualitative depth, free-text analysis, follow-up, standardisation and data residency." width="1200" height="1007" /></a>
<p>Source: <a href="https://www.koji.so/visuals/koji-vs-questback-course-evaluation-comparison">Koji vs Questback for course evaluation</a>, Koji</p>

