Reference table
Luxembourg quality reviews: student feedback evidence map
For the University of Luxembourg, specialised institutions and BTS programmes
A one-page map for quality officers and BTS coordinators in Luxembourg. Each row takes an expectation from the ESG or from NVAO's Luxembourg assessment frameworks and names the course evaluation output that answers it, from coverage records to action logs and "you said, we did" updates. Use it to check an evidence pack before an external evaluation or accreditation. Koji's conversational evaluations produce the themes, action tracking and student updates listed here.
What's in this reference table
| Reviewers look at | Where it comes from | Evaluation output |
|---|---|---|
| Systematic collection of student feedback | ESG 1.9; university external evaluation; SHEI framework | A semester-by-semester record of every course evaluated, with response counts |
| Feedback that is usable, not just collected | ESG 1.7 | Thematic analysis per course with representative student quotes |
| Fair assessment as students see it | ESG 1.3; BTS area "admission, evaluation and certification" | Assessment-related themes pulled out per course and per programme |
| Action taken on feedback | ESG 1.9; NVAO 2021 call for an integrated QA system | An action log per programme: issue, owner, decision, date |
| Students told what changed | ESG 1.8; student involvement in QA | "You said, we did" updates, dated and archived |
| A working internal QA cycle | BTS area "quality assurance measures" | One cycle per year, from collection to action to report, documented end to end |
| Feedback across languages | Multilingual teaching in EN, FR and DE | Evaluations each student can answer in their own language, with one combined report |
| Graduate and programme outcomes | NVAO 2021 recommendation on graduate tracking | Programme-level and alumni evaluations alongside course evaluations |
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Free to use in your docs, decks and posts under CC BY 4.0, as long as you credit Koji with a link to this page. To embed it, paste this into your page:
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<a href="https://www.koji.so/visuals/luxembourg-higher-education-qa-evidence-map"><img src="https://www.koji.so/visuals/luxembourg-higher-education-qa-evidence-map/luxembourg-higher-education-qa-evidence-map.png" alt="Table mapping what Luxembourg quality reviewers look at to the course evaluation output that answers each expectation." width="1200" height="1135" /></a>
<p>Source: <a href="https://www.koji.so/visuals/luxembourg-higher-education-qa-evidence-map">Luxembourg quality reviews: student feedback evidence map</a>, Koji</p>
