Process
A 90-day ResearchOps rebuild plan
A four-phase plan for the first 90 days in a ResearchOps role: audit tools, studies and friction in the first two weeks, standardise recruitment and build study templates by day 30, stand up a repository by day 60, then train non-researchers and define an impact dashboard by day 90. It suits a first ReOps hire or a leader asked to fix the research function.
Where this appears
What's in this process
- Days 1 to 14: Audit: List every tool, every study from the last 12 months, who runs research and the top 3 friction points.
- Days 15 to 30: Quick wins: Standardise recruitment and scheduling, pick one AI-moderated platform, build 5 study templates.
- Days 31 to 60: Repository: Pick a platform, migrate a year of major studies, tag them and make search-first the norm.
- Days 61 to 90: Democratise and measure: Train the first PM cohort, set up an ROI dashboard and send leadership a state of research memo.
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Free to use in your docs, decks and posts under CC BY 4.0, as long as you credit Koji with a link to this page. To embed it, paste this into your page:
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<a href="https://www.koji.so/visuals/researchops-90-day-rebuild-plan"><img src="https://www.koji.so/visuals/researchops-90-day-rebuild-plan/researchops-90-day-rebuild-plan.png" alt="Process of a 90-day plan to set up or rebuild ResearchOps in four phases: audit, quick wins, a research repository, then democratisation and measurement." width="1200" height="630" /></a>
<p>Source: <a href="https://www.koji.so/visuals/researchops-90-day-rebuild-plan">A 90-day ResearchOps rebuild plan</a>, Koji</p>
