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Key figure

How few shoppers buy inside AI tools

Stat card: 22% of US consumers surveyed had bought a product inside an AI tool, while about half bought something after using AI to research it.
Agents shape the consideration stage far more than the checkout, and that is where your measurement is weakest. Source: Semrush, survey of more than 1,000 US consumers

A figure from a Semrush survey of more than 1,000 US consumers: 22% had bought a product inside an AI tool, while about half had bought after using AI during research. It shows the AI assistant working mostly as a research step that hands off to the retailer's site, which is why consideration research matters more than in-chat checkout.

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What's in this key figure

22% of US consumers surveyed had bought a product inside an AI toolAbout half had made a purchase after using AI during research, so the agent mostly hands off rather than buys.

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<a href="https://www.koji.so/visuals/shoppers-buying-inside-ai-tools-semrush-stat"><img src="https://www.koji.so/visuals/shoppers-buying-inside-ai-tools-semrush-stat/shoppers-buying-inside-ai-tools-semrush-stat.png" alt="Stat card: 22% of US consumers surveyed had bought a product inside an AI tool, while about half bought something after using AI to research it." width="1200" height="630" /></a>
<p>Source: <a href="https://www.koji.so/visuals/shoppers-buying-inside-ai-tools-semrush-stat">How few shoppers buy inside AI tools</a>, Koji</p>