Reference table
What student feedback can tell a programme closure review
Five questions a portfolio review asks, and which ones students can answer
A table for quality and planning teams running a portfolio review or programme closure. It shows that course evaluation scores are a weak basis for choosing which programme closes, and that direct student feedback is strong evidence on what students would lose, whether a merger could work, whether a teach-out is going well and whether the process was fair. Koji can run that consultation as short AI-led interviews with thematic analysis.
What's in this reference table
| Question for the review | Can feedback answer it? |
|---|---|
| Which programme should close? | No: scores are noisy in small cohorts, biased and backward-looking |
| What would students lose? | Yes, if you ask current students and recent graduates directly |
| Could a merger work for students? | Yes, through open questions to students on both programmes |
| Is the teach-out working? | Yes, through regular check-ins with students who remain |
| Was the closure handled fairly? | Yes, if you ask affected students afterwards |
Use this image
Free to use in your docs, decks and posts under CC BY 4.0, as long as you credit Koji with a link to this page. To embed it, paste this into your page:
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<a href="https://www.koji.so/visuals/student-feedback-programme-closure-review-table"><img src="https://www.koji.so/visuals/student-feedback-programme-closure-review-table/student-feedback-programme-closure-review-table.png" alt="Table of five questions a programme closure review might ask, showing whether student feedback can answer each one." width="1200" height="773" /></a>
<p>Source: <a href="https://www.koji.so/visuals/student-feedback-programme-closure-review-table">What student feedback can tell a programme closure review</a>, Koji</p>
