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Reference table

When to weight a survey sample, and what to do instead

Table of five survey situations, from over-represented enterprise customers to an unknown population, with whether to weight and the better first move.
Weighting is a repair. Check this before you reach for it.

A decision table for survey and customer research teams deciding whether to weight a sample. It covers five common situations, including an over-represented segment, one dominant recruiting channel, a sample that already matches, a tiny segment of interest and an unknown population, with whether to weight and the better first move for each. The rule behind it: never weight a thin cell up, field more interviews instead. Koji makes that cheap with AI-moderated interviews.

Where this appears

What's in this reference table

SituationWeight?Better first move
Enterprise customers are 3x over-representedYesWeight down, and check whether the skew also biased the questions asked
60% of respondents came from one email blastUsuallyFix the recruiting channel mix on the next wave
Sample matches population within 2 to 3 pointsNoReport unweighted and note the composition
You have 14 respondents in a segment of interestNoDon't weight a cell up from 14. Field more interviews
Population distribution is unknownNoReport the sample composition and scope your claims to it

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<a href="https://www.koji.so/visuals/when-to-weight-survey-sample-decision-table"><img src="https://www.koji.so/visuals/when-to-weight-survey-sample-decision-table/when-to-weight-survey-sample-decision-table.png" alt="Table of five survey situations, from over-represented enterprise customers to an unknown population, with whether to weight and the better first move." width="1200" height="823" /></a>
<p>Source: <a href="https://www.koji.so/visuals/when-to-weight-survey-sample-decision-table">When to weight a survey sample, and what to do instead</a>, Koji</p>