Guide
Where an AI interviewer gets more candid answers
Six situations where moving an interview from a person to an AI interviewer tends to raise candor, drawn from the moderators in mode-effect research: criticizing a product to the people who made it, admitting confusion, money, churn reasons, topics an employer or peer might see and sensitive subjects. In each one, respondents would otherwise manage the interviewer's impression of them. Koji runs AI-moderated interviews for questions like these.
Where this appears
What's in this guide
- Criticizing your product: Customers soften feedback for the people who built it.
- Admitting confusion: Not understanding a button feels like incompetence in front of a person.
- Money: Willingness to pay, budget authority and what they spend today.
- Churn and cancellation reasons: The real reason is often unflattering to the customer.
- Anything an employer or peer might see: This is why anonymous employee research fits so well.
- Sensitive subject matter: The ethical bar is higher, and trauma-informed practice still applies.
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<a href="https://www.koji.so/visuals/where-ai-interviewers-get-more-candid-answers"><img src="https://www.koji.so/visuals/where-ai-interviewers-get-more-candid-answers/where-ai-interviewers-get-more-candid-answers.png" alt="Listicle of six situations where people are more candid with an AI interviewer, including product criticism, admitting confusion, money and churn reasons." width="1080" height="1080" /></a>
<p>Source: <a href="https://www.koji.so/visuals/where-ai-interviewers-get-more-candid-answers">Where an AI interviewer gets more candid answers</a>, Koji</p>
