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Research

144 articles in this category · page 12 of 12

Research

9 Best UserTesting Alternatives in 2026: Beyond Five-Figure Contracts

The 9 best UserTesting alternatives for 2026 — including why AI-moderated platforms like Koji deliver deeper customer insights than recorded sessions, at a fraction of UserTesting's typical $40,000+/year enterprise contract.

Koji Research Team · · 13 min read

Research

8 Best Dovetail Alternatives in 2026: Why Teams Are Moving to AI-Native Research

The 8 best Dovetail alternatives for 2026 — including why AI-moderated platforms like Koji collapse the entire research lifecycle into one tool, eliminating the upstream interview-and-recruit work that repositories assume someone else has already done.

Koji Research Team · · 12 min read

Research

Ship Faster AND Ship Right: The Research-Driven Approach

Learn how to ship products faster without sacrificing quality. Discover how AI-powered customer research validates ideas in hours, not weeks.

Koji Team · · 1 min read

Research

Measuring the Impact of Your Customer Research Program

Learn how to track, measure, and communicate the impact of your customer research program. Get stakeholder buy-in with proven frameworks and metrics.

Koji Team · · 13 min read

Research

How Many Customer Interviews Do You Really Need?

Learn exactly how many customer interviews you need for meaningful insights. From the 5-user myth to AI-powered scaling, get your sample size right.

Koji Team · · 11 min read

Research

Getting Started with Customer Research: A Beginner's Guide

A practical, step-by-step guide for Product Managers, UX Researchers, and Founders who want to start doing customer research today and build products customers actually want.

Koji Team · · 12 min read

Research

Building Products Customers Actually Want

Customer-centered design transforms product development from guesswork into a systematic approach grounded in real user needs. Learn how to apply the four key phases of customer-centered design to build products that resonate with your audience and drive business results.

Koji Team · · 16 min read

Research

Customer Research Trends: What's Changing in 2026

The customer research landscape is evolving faster than ever. From AI adoption to the democratization of research, here are the eight trends shaping how product teams understand their customers in 2026.

Koji Team · · 11 min read

Research

Why AI Interviewers Are the Future of Customer Research

AI interviewers are transforming how product teams conduct customer research, enabling conversations at scale without sacrificing depth or quality. Learn why leading teams are making the shift from traditional interviews to AI-powered research.

Koji Team · · 10 min read

Research

Getting Customer Feedback That Actually Drives Product Decisions

Customer feedback is only valuable when it leads to action. Learn proven methods for collecting, analyzing, and acting on customer insights that shape better products and drive real business outcomes.

Koji Team · · 11 min read

Research

Customer Research Done Right: A Complete Guide for Product Teams

Customer research is the foundation of every successful product decision. Learn the types, methods, and best practices that help product teams understand their customers deeply and build products people actually want.

Koji Team · · 13 min read

Research

How to Run AI-Powered Customer Interviews at Scale

Learn how to conduct effective customer interviews at scale using AI. This comprehensive guide covers everything from planning and question design to analysis, helping you go from questions to insights in hours, not weeks.

Koji Team · · 11 min read