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Automated Win/Loss Intelligence

Automatically know why you win and lose

Auto-trigger AI interviews after every closed deal. Understand what drives purchase decisions, uncover competitive insights, and turn feedback into revenue.

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User interview
User interview

Feedback Interview

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Hey! Thanks for being here. I'd love to hear your honest thoughts - there's no right or wrong answer. What made you first try our product?

A friend recommended it!

That's great to hear! Word of mouth means a lot. What did they tell you about it that caught your attention?

They mentioned how easy it was to get insights without scheduling calls. That really resonated with me since I'm always short on time.

You mentioned being short on time - can you tell me more about what your process looked like before? What was taking up most of that time?

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Why teams choose Koji

Auto-triggered interviews

Automatically launch interviews when deals close-lost. No manual work required.

Understand lost deals

Get honest feedback on why prospects chose competitors. Identify gaps in product, pricing, or sales process.

Validate what's working

Interview closed-won customers to understand what drove their decision. Double down on what actually converts.

Competitive intelligence

Learn exactly what competitors are saying, promising, and pricing. Spot weaknesses in their approach.

Improve win rates

Turn patterns from lost deals into actionable changes. Fix objections before they cost you more revenue.

Sales coaching insights

Identify what top performers do differently. Scale winning behaviors across your entire sales team.

Common use cases

Automated closed-lost deal analysis
Closed-won customer success drivers
Competitive battle card development
Pricing objection identification
Sales process improvement feedback
Product-market fit validation

We were losing 60% of deals to one competitor. Koji helped us understand they were undercutting us on implementation time, not price. We adjusted our process and win rate went from 40% to 67% in one quarter.

VP Sales · B2B SaaS Company

Start with a ready-made template

Launch a study in seconds. Each template comes with a pre-built research plan you can customize or publish immediately.

Ready to get started?

Start running AI-native interviews today. No credit card required.