Use Cases
How to Change SaaS Packaging Without Backlash: A Pricing Team Playbook for Customer Interviews Before You Move Features Between Tiers
Moving a feature to a higher tier or into AI credits is a price increase for everyone who uses it. This pricing team playbook gives you a six-week method, an interview guide, a decision rule and the setup in Koji, so you know which features customers bought the plan for before the new plans go live.
Koji Team · November 11, 2026 · 15