Flowchart
Does this question need an escape option?
A flowchart for deciding which escape options a survey or interview choice question needs: Other or None of these when an honest answer can fall outside the list, Not sure for facts people may not know, and Prefer not to say for sensitive questions. It ends with keeping them at the bottom and asking why. In Koji, the option order setting keeps the last one to three options in place.
Where this appears
What's in this flowchart
Start: You have a choice question
- Could an honest answer fall outside your list?
- Yes: go to 2.
- No: Skip Other and None of these. A complete list that always applies needs no exit. Then go to 3.
- Add Other or None of these. Other when answers vary, None of these when the list may not apply.
- Might some people truly not know the answer?
- No: go to 4.
- Yes: Add Not sure. Only for facts, never for opinions. Then go to 4.
- Is the question personal or sensitive?
- No: go to 5.
- Yes: Add Prefer not to say. Then go to 5.
- Keep escape options last. Shuffle the rest, and fix the last one to three in place.
- Finish: Ask why after the answer. A follow-up turns an escape option into a reason.
Use this image
Free to use in your docs, decks and posts under CC BY 4.0, as long as you credit Koji with a link to this page. To embed it, paste this into your page:
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<a href="https://www.koji.so/visuals/does-this-question-need-an-escape-option"><img src="https://www.koji.so/visuals/does-this-question-need-an-escape-option/does-this-question-need-an-escape-option.png" alt="Flowchart for adding escape options: Other or None of these, Not sure for facts, Prefer not to say for sensitive questions, all kept last." width="1200" height="1514" /></a>
<p>Source: <a href="https://www.koji.so/visuals/does-this-question-need-an-escape-option">Does this question need an escape option?</a>, Koji</p>
