Reference table
What the FTC Consumer Review Rule bans, section by section
The six main prohibitions in the US Federal Trade Commission rule on consumer reviews and testimonials, 16 CFR Part 465, in force since 21 October 2024: fake reviews, sentiment-conditioned incentives, undisclosed insider reviews, fake independent review sites, review suppression and fake social influence. Useful for B2B software vendors running review campaigns and for buyers judging review data. It summarises the rule and is not legal advice.
Where this appears
What's in this reference table
| Section | What it prohibits |
|---|---|
| 465.2 | Reviews faking that the reviewer exists, used the product or had the experience |
| 465.4 | Incentives conditioned on the review expressing a positive or negative sentiment |
| 465.5 | Undisclosed reviews by officers, managers, employees, agents or their close relatives |
| 465.6 | Presenting a review site the business controls as independent |
| 465.7 | Review suppression: unfounded legal threats, or hiding negative reviews |
| 465.8 | Buying or selling fake indicators of social media influence |
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