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Column chart

HCAHPS Discharge Information score by hospital percentile

Column chart of HCAHPS Discharge Information scores by hospital percentile: 79 at the 5th, 84 at the 25th, 89 at the 75th and 93 at the 95th.
From near worst to near best is 14 points. Rank units on a spread this narrow and you are mostly ranking noise. Source: HCAHPS public report, July 2026, discharges October 2024 to September 2025

A column chart of the HCAHPS Discharge Information measure from the July 2026 public report, covering 3,949 US hospitals and discharges from October 2024 to September 2025. The whole distribution from the 5th to the 95th percentile spans 14 points, and half of all hospitals sit inside five. It shows why league tables built on a compressed satisfaction measure, such as a franchise location scorecard, mostly rank noise.

Where this appears

What's in this column chart

Discharge Information score
5th79
25th84
75th89
95th93

Hospital percentiles. Half of all 3,949 hospitals score between 84 and 89.

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<a href="https://www.koji.so/visuals/hcahps-discharge-information-score-by-percentile"><img src="https://www.koji.so/visuals/hcahps-discharge-information-score-by-percentile/hcahps-discharge-information-score-by-percentile.png" alt="Column chart of HCAHPS Discharge Information scores by hospital percentile: 79 at the 5th, 84 at the 25th, 89 at the 75th and 93 at the 95th." width="1200" height="793" /></a>
<p>Source: <a href="https://www.koji.so/visuals/hcahps-discharge-information-score-by-percentile">HCAHPS Discharge Information score by hospital percentile</a>, Koji</p>