Process
Interview Protocol Refinement framework: four phases
A way to check an interview guide before the main round of interviews
The Interview Protocol Refinement framework is a four-phase way to prepare an interview guide: align interview questions with research questions, turn them into an inquiry-based conversation, get feedback on the protocol, and pilot it. It was published by Milagros Castillo-Montoya for qualitative researchers and works just as well for product discussion guides. In Koji, the free interview preview is a quick way to run the pilot step.
Where this appears
What's in this process
- Align questions: Map every interview question to the research question it serves. Cut any that serve nothing.
- Build a conversation: Add an opening, transitions between topics, follow-up prompts and a close.
- Get feedback: Have a colleague read it as a participant and flag questions that confuse or lead.
- Pilot it: Run one or two real interviews and check the answers fit your research questions.
Use this image
Free to use in your docs, decks and posts under CC BY 4.0, as long as you credit Koji with a link to this page. To embed it, paste this into your page:
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<a href="https://www.koji.so/visuals/interview-protocol-refinement-framework-four-phases"><img src="https://www.koji.so/visuals/interview-protocol-refinement-framework-four-phases/interview-protocol-refinement-framework-four-phases.png" alt="Process showing the four phases of the Interview Protocol Refinement framework: align questions, build a conversation, get feedback and pilot." width="1200" height="630" /></a>
<p>Source: <a href="https://www.koji.so/visuals/interview-protocol-refinement-framework-four-phases">Interview Protocol Refinement framework: four phases</a>, Koji</p>
