Reference table
Koji vs Medallia for university student feedback
A side-by-side table of Koji and Medallia for course and programme feedback at European universities. It sets an AI interview tool against an enterprise experience platform on how feedback is collected, how answers are analysed, data hosting and how you buy. Use it to brief a quality committee or a procurement team. Medallia details come from its public pages, checked November 2026.
What's in this reference table
| Koji | Medallia | |
|---|---|---|
| Built for | Research and quality teams, with an offer for universities | Enterprise experience programmes across customers and staff |
| How feedback is collected | AI interviews by text or voice, with rating items | Surveys plus text, voice, video, digital and social signals |
| Follow-up questions | The AI interviewer follows up on every answer | Survey logic, set when each survey is built |
| Analysis | Themes with quotes, ratings charted next to the reasons | Text analytics, AI themes and summaries, dashboards and alerts |
| Low-effort answers | Interviews scored 1 to 5, only 3 and above enter the report | Ask how low-quality responses are handled |
| Languages | 30+ interview languages, every question translated | Many survey languages, AI features added language by language |
| Data hosting | EU or US residency, DPA, optional removal of personal details | EU, UK or US hosting by customer choice, DPA with standard clauses |
| How you start | Free account and a free interview preview | Sales-led, no public self-serve sign-up found |
| Pricing | Published on the website | No public price list as of publication |
Use this image
Free to use in your docs, decks and posts under CC BY 4.0, as long as you credit Koji with a link to this page. To embed it, paste this into your page:
html
<a href="https://www.koji.so/visuals/koji-vs-medallia-for-universities-table"><img src="https://www.koji.so/visuals/koji-vs-medallia-for-universities-table/koji-vs-medallia-for-universities-table.png" alt="Table comparing Koji and Medallia for university feedback: collection, follow-up questions, analysis, data hosting, how you start and pricing" width="1200" height="1089" /></a>
<p>Source: <a href="https://www.koji.so/visuals/koji-vs-medallia-for-universities-table">Koji vs Medallia for university student feedback</a>, Koji</p>
