Framework
Remote interview discussion guide in four parts
The structure of a discussion guide for a 45 to 60 minute remote user interview: an opening to build rapport, core questions about past behavior, prepared probes for each core question and a closing question that asks what you missed. Use it to draft a guide for any remote session. In Koji the same guide drives an AI-moderated interview, with follow-up probes asked automatically.
Where this appears
What's in this framework
- Opening, 5 minutes: Build rapport. Ask about their role or a recent experience that fits the topic.
- Core questions, 25 to 35 minutes: Open, behavior-focused questions about the last time they did the thing. No yes/no or leading questions.
- Probes: Follow-ups ready for each core question: tell me more, why that way, what next, how it felt.
- Closing, 5 minutes: Ask what you should have asked. It often brings the biggest surprise.
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<a href="https://www.koji.so/visuals/remote-interview-discussion-guide-four-parts"><img src="https://www.koji.so/visuals/remote-interview-discussion-guide-four-parts/remote-interview-discussion-guide-four-parts.png" alt="Framework of a remote interview discussion guide in four parts: a 5-minute opening, 25 to 35 minutes of core questions, prepared probes and a 5-minute close." width="1200" height="777" /></a>
<p>Source: <a href="https://www.koji.so/visuals/remote-interview-discussion-guide-four-parts">Remote interview discussion guide in four parts</a>, Koji</p>
