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Bar chart

Survey response boost by incentive type

Pooled results from 46 randomised controlled trials

Bar chart of how much three incentive types raise survey response compared with no incentive: money 1.25, voucher 1.19, lottery 1.12.
A small cash-like thank-you beats a prize draw, but none is a big lever Source: Systematic review of 46 randomised trials, PLoS ONE, 2023

Pooled response ratios from a systematic review and meta-analysis of 46 randomised controlled trials of survey incentives, published in PLoS ONE in 2023. Money raised response the most (1.25), then vouchers (1.19) and lotteries (1.12), each against no incentive. These are survey trials, so read it as a direction when you plan how to thank people for a customer interview.

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What's in this bar chart

Response ratio
Money1.25x
Voucher1.19x
Lottery1.12x

Pooled risk ratio against no incentive. A ratio of 1 means no change.

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<a href="https://www.koji.so/visuals/survey-response-boost-by-incentive-type"><img src="https://www.koji.so/visuals/survey-response-boost-by-incentive-type/survey-response-boost-by-incentive-type.png" alt="Bar chart of how much three incentive types raise survey response compared with no incentive: money 1.25, voucher 1.19, lottery 1.12." width="1200" height="630" /></a>
<p>Source: <a href="https://www.koji.so/visuals/survey-response-boost-by-incentive-type">Survey response boost by incentive type</a>, Koji</p>