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Reference table

4 ways to recruit user research participants

Table comparing four user research recruitment channels: participant panels, your customer base, community outreach and in-product intercepts.
Match the channel to the audience before you write the outreach.

A comparison of four channels for recruiting user research participants: participant panels, your own customer base, community and social outreach, and in-product intercepts. For each it shows the main strength and the studies it suits best, from fast consumer studies to niche professional audiences and in-context feature research. Researchers and product teams can use it to pick a channel before writing a screener. Koji can recruit from its own panel or interview a customer list you import.

Where this appears

What's in this reference table

ChannelStrengthBest for
Participant panelsFast: first interviews in 24 to 48 hoursConsumer studies, broad professional audiences, quick turnaround
Your own customer baseBest quality at the lowest costProduct validation, feature research, churn and onboarding
Community and social outreachReaches niches that panels underrepresentNiche professional audiences, researchers and specialists
In-product interceptsFinds users in the moment of relevanceFeature research, behavioral segments, product discovery

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<a href="https://www.koji.so/visuals/user-research-recruitment-channels-compared"><img src="https://www.koji.so/visuals/user-research-recruitment-channels-compared/user-research-recruitment-channels-compared.png" alt="Table comparing four user research recruitment channels: participant panels, your customer base, community outreach and in-product intercepts." width="1200" height="691" /></a>
<p>Source: <a href="https://www.koji.so/visuals/user-research-recruitment-channels-compared">4 ways to recruit user research participants</a>, Koji</p>