All frameworks and cheat sheets

Reference table

Which research deliverable each audience needs

Table matching five audiences, from product managers to executives and sales, with what they need and the best research deliverable.
Same findings, different packaging. Each one should still answer what to do next.

A table that matches each stakeholder group with what it needs from research and the deliverable format that suits it best. Product managers want evidence for the roadmap, designers want mental models and workflows, and executives want business impact on one page. Use it when planning how to share a study so each audience gets a format it will read.

Where this appears

What's in this reference table

AudienceWhat they needBest deliverable format
Product managerPrioritised action items, evidence for the roadmapResearch report, insight statements
DesignerMental models, pain points, workflowsPersonas, journey maps, affinity maps
EngineerSpecific issues, edge cases, technical constraintsUsability report, annotated screenshots
ExecutiveBusiness impact, trends, strategic implicationsOne-page executive summary, top findings slide
Sales and marketingCustomer language, objections, value perceptionVoC quote bank, personas

Use this image

Free to use in your docs, decks and posts under CC BY 4.0, as long as you credit Koji with a link to this page. To embed it, paste this into your page:

html
<a href="https://www.koji.so/visuals/ux-research-deliverables-by-audience-table"><img src="https://www.koji.so/visuals/ux-research-deliverables-by-audience-table/ux-research-deliverables-by-audience-table.png" alt="Table matching five audiences, from product managers to executives and sales, with what they need and the best research deliverable." width="1200" height="798" /></a>
<p>Source: <a href="https://www.koji.so/visuals/ux-research-deliverables-by-audience-table">Which research deliverable each audience needs</a>, Koji</p>