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Reference table

Voice or text for AI interviews: which to choose

Table matching six research scenarios to voice or text mode for AI-moderated interviews, such as sensitive topics suiting text.
Pick the mode by topic and audience, not habit.

A quick guide to choosing between voice and text for AI-moderated interviews. Voice suits exploratory and emotional topics, while text suits sensitive or precise subjects and international research. Use it when planning a study so the mode fits the topic and the people you invite.

Where this appears

What's in this reference table

ScenarioBest mode
Exploratory research, emotional topics, product experienceVoice
Sensitive subjects (health, finances, HR)Text
Technical or detailed feedback requiring precisionText
Understanding the why behind quantitative dataVoice
International or accessibility-first researchText
High-volume research across broad audiencesEither

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<p>Source: <a href="https://www.koji.so/visuals/voice-vs-text-ai-interview-mode-guide">Voice or text for AI interviews: which to choose</a>, Koji</p>