Process
How to run AI-moderated interviews in 7 steps
The seven steps of an AI-moderated interview study, from writing a specific research question to exploring the results. It is meant for product, UX and marketing teams who want interview depth without scheduling a moderator. Participants answer in their own time, and the analysis runs when interviews finish. Koji can run each step, from the guide to the report.
Where this appears
What's in this process
- Define a specific question: A clear goal tells the AI when to probe deeper and when to move on.
- Design the interview guide: Questions, topics and guidance on depth, like briefing a human researcher.
- Choose voice or text: Voice tends to give richer answers. Text suits sensitive topics.
- Share the interview link: No scheduling. Send it by email, Slack, LinkedIn or an in-app banner.
- Let the AI run the interviews: It probes short answers and follows up on unexpected pain points.
- Review the automatic analysis: Themes, sentiment and key quotes across every conversation.
- Explore the insights dashboard: Ask questions in plain language and get answers from your interviews.
Use this image
Free to use in your docs, decks and posts under CC BY 4.0, as long as you credit Koji with a link to this page. To embed it, paste this into your page:
html
<a href="https://www.koji.so/visuals/ai-moderated-interview-process-steps"><img src="https://www.koji.so/visuals/ai-moderated-interview-process-steps/ai-moderated-interview-process-steps.png" alt="Process showing seven steps to run AI-moderated interviews, from defining a research question to exploring the insights dashboard." width="1080" height="1080" /></a>
<p>Source: <a href="https://www.koji.so/visuals/ai-moderated-interview-process-steps">How to run AI-moderated interviews in 7 steps</a>, Koji</p>
