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Comparison

Warm vs cold syllabus tone: what students infer

Comparison of a cold and a warm syllabus tone and how each shifts student views of the instructor, help seeking and expected course difficulty.
Tone moved perceived warmth and help seeking, not perceived competence. Source: Harnish and Bridges (2011); Gurung and Galardi (2021)

A side by side summary of experiments on syllabus tone. In Harnish and Bridges (2011), students who read a warm version of the same syllabus saw the instructor as warmer and more approachable and expected an easier course. Gurung and Galardi (2021) found warm tone made students more willing to ask for help without changing perceived competence. Useful for programme leads reviewing module handbooks before an evaluation cycle.

What's in this comparison

Cold syllabus tone

  • Same rules, stated without a rationale
  • Instructor seen as less warm and approachable
  • Students less willing to ask for help
  • Course expected to be harder

Warm syllabus tone

  • Rationale for assignments and encouragement
  • Instructor seen as warmer and more approachable
  • Students more willing to ask for help
  • Course expected to be easier
  • Perceived competence unchanged

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<a href="https://www.koji.so/visuals/warm-vs-cold-syllabus-tone-student-perceptions"><img src="https://www.koji.so/visuals/warm-vs-cold-syllabus-tone-student-perceptions/warm-vs-cold-syllabus-tone-student-perceptions.png" alt="Comparison of a cold and a warm syllabus tone and how each shifts student views of the instructor, help seeking and expected course difficulty." width="1200" height="709" /></a>
<p>Source: <a href="https://www.koji.so/visuals/warm-vs-cold-syllabus-tone-student-perceptions">Warm vs cold syllabus tone: what students infer</a>, Koji</p>