Comparison
Closed questionnaires vs open feedback methods
What Huxham and colleagues found when they ran five feedback methods in the same modules
A side-by-side comparison of the standard end-of-module questionnaire and open-question feedback methods, based on Huxham et al. (2008), who ran both in 12 modules at one university. Quality officers and programme directors can use it to decide which method fits a module's size, stage and purpose. Koji runs closed and open questions in one AI-moderated conversation, with a follow-up behind each rating.
What's in this comparison
Closed-question questionnaire
- Questions set in advance by the institution
- Comparable numbers across many modules
- Suits summative review and trend data
- Cheap to run at scale
- Gives few reasons a lecturer can act on
Open-question methods
- Students raise what matters to them
- Reasons, examples and suggestions
- Better suited to formative evaluation
- Most useful while the module can still change
- More staff time to run and analyse
Use this image
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<a href="https://www.koji.so/visuals/closed-questionnaire-vs-open-feedback-methods-huxham"><img src="https://www.koji.so/visuals/closed-questionnaire-vs-open-feedback-methods-huxham/closed-questionnaire-vs-open-feedback-methods-huxham.png" alt="Comparison of a closed-question end-of-module questionnaire with open-question methods such as focus groups, rapid feedback and the H form." width="1200" height="682" /></a>
<p>Source: <a href="https://www.koji.so/visuals/closed-questionnaire-vs-open-feedback-methods-huxham">Closed questionnaires vs open feedback methods</a>, Koji</p>
