All frameworks and cheat sheets

Comparison

Course reps vs whole-cohort feedback

Comparison of what course representatives do well against what direct whole-cohort feedback adds to programme quality assurance.
Reps and cohort-wide feedback answer different questions. Programmes need both.

A comparison for quality teams and programme leaders of two channels of student voice: elected course representatives and direct feedback from the whole cohort. Reps bring a mandate, early warning and judgement. Whole-cohort collection shows how widespread an issue is and reaches quieter students. Use it to design a committee process where reps argue from evidence. Koji can collect the cohort-wide part through short AI-moderated interviews.

What's in this comparison

What course reps do well

  • Raise problems mid-module, while there is time to act
  • Explain the context behind a complaint
  • Speak with an elected, collective mandate
  • Take part in deciding what changes

What whole-cohort feedback adds

  • Reaches students who would never approach a rep
  • Shows how often an issue comes up across the cohort
  • Gives reps evidence to bring to the committee
  • Keeps what students said in their own words

Use this image

Free to use in your docs, decks and posts under CC BY 4.0, as long as you credit Koji with a link to this page. To embed it, paste this into your page:

html
<a href="https://www.koji.so/visuals/course-reps-vs-whole-cohort-feedback"><img src="https://www.koji.so/visuals/course-reps-vs-whole-cohort-feedback/course-reps-vs-whole-cohort-feedback.png" alt="Comparison of what course representatives do well against what direct whole-cohort feedback adds to programme quality assurance." width="1200" height="642" /></a>
<p>Source: <a href="https://www.koji.so/visuals/course-reps-vs-whole-cohort-feedback">Course reps vs whole-cohort feedback</a>, Koji</p>