Guide
Nielsen's 10 usability heuristics

Jakob Nielsen's 10 usability heuristics in one list: visibility of system status, match between system and the real world, user control and freedom, consistency and standards, error prevention, recognition rather than recall, flexibility and efficiency of use, aesthetic and minimalist design, helping users recognize, diagnose and recover from errors, and help and documentation. They were first published in 1994 and are the standard checklist for heuristic evaluation. Koji helps check what real users run into with AI-moderated interviews.
Where this appears
What's in this guide
- Visibility of system status
- Match between system and the real world
- User control and freedom
- Consistency and standards
- Error prevention
- Recognition rather than recall
- Flexibility and efficiency of use
- Aesthetic and minimalist design
- Recognize, diagnose and recover from errors
- Help and documentation
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<a href="https://www.koji.so/visuals/nielsen-10-usability-heuristics-list"><img src="https://www.koji.so/visuals/nielsen-10-usability-heuristics-list/nielsen-10-usability-heuristics-list.png" alt="List of Nielsen's 10 usability heuristics, from visibility of system status and match with the real world to error recovery and help and documentation." width="1080" height="1080" /></a>
<p>Source: <a href="https://www.koji.so/visuals/nielsen-10-usability-heuristics-list">Nielsen's 10 usability heuristics</a>, Koji</p>

