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Guide

Nielsen's 10 usability heuristics

List of Nielsen's 10 usability heuristics, from visibility of system status and match with the real world to error recovery and help and documentation.
Keep this next to you during the second pass, when you check the interface against each one. Source: Jakob Nielsen, Nielsen Norman Group, 1994

Jakob Nielsen's 10 usability heuristics in one list: visibility of system status, match between system and the real world, user control and freedom, consistency and standards, error prevention, recognition rather than recall, flexibility and efficiency of use, aesthetic and minimalist design, helping users recognize, diagnose and recover from errors, and help and documentation. They were first published in 1994 and are the standard checklist for heuristic evaluation. Koji helps check what real users run into with AI-moderated interviews.

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What's in this guide

  1. Visibility of system status
  2. Match between system and the real world
  3. User control and freedom
  4. Consistency and standards
  5. Error prevention
  6. Recognition rather than recall
  7. Flexibility and efficiency of use
  8. Aesthetic and minimalist design
  9. Recognize, diagnose and recover from errors
  10. Help and documentation

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<p>Source: <a href="https://www.koji.so/visuals/nielsen-10-usability-heuristics-list">Nielsen's 10 usability heuristics</a>, Koji</p>