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Bar chart

Nowlan and Heap's six failure patterns, by share of items

Bar chart of United Airlines components by failure pattern: F early failures then flat 68%, E constant 14%, D 7%, C 5%, A bathtub 4%, B 2%.
Only 4% of items followed the bathtub curve. Most failed early or not at all, which is how complex accounts churn too. Source: F. Stanley Nowlan and Howard F. Heap, Reliability-Centered Maintenance, 1978

A bar chart of the six age-reliability patterns Nowlan and Heap found when United Airlines plotted conditional failure probability against operating age. Pattern F, early failures followed by a flat tail, covered 68% of items, while the familiar bathtub curve covered just 4%. Only patterns A, B and C, 11% of items, might benefit from an age limit. Product teams use it to read churn hazard curves, since a software account behaves more like a complex item than a part that wears out.

Where this appears

What's in this bar chart

Share of items
F: early failures, then flat68%
E: constant at all ages14%
D: low when new, then constant7%
C: gradual rise, no wear-out age5%
A: bathtub curve4%
B: flat or slow rise, then wear-out2%

Only patterns A, B and C (11% of items) might benefit from an age limit.

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<a href="https://www.koji.so/visuals/nowlan-heap-six-failure-patterns-share"><img src="https://www.koji.so/visuals/nowlan-heap-six-failure-patterns-share/nowlan-heap-six-failure-patterns-share.png" alt="Bar chart of United Airlines components by failure pattern: F early failures then flat 68%, E constant 14%, D 7%, C 5%, A bathtub 4%, B 2%." width="1200" height="699" /></a>
<p>Source: <a href="https://www.koji.so/visuals/nowlan-heap-six-failure-patterns-share">Nowlan and Heap's six failure patterns, by share of items</a>, Koji</p>