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Scatter plot

Pricing research methods, by say versus do

Where each way of testing a published price sits

Method map placing ten pricing research methods by what people say versus what they do, and by cost and time, grouped as ask, watch or commit.
Start on the left because it is cheap, then move right before you change the page. Source: Koji synthesis, after Christian Rohrer, Nielsen Norman Group (2014)

A map of ten ways to test whether to publish a price or keep a contact form. Interviews and price tests sit on the left because they record what buyers say. Page analytics, a before and after comparison, letters of intent and paid pilots sit on the right because they record what buyers do. Use it to pick a cheap first step and a stronger second one. Koji can run the interviews, the price test and the page first impression in one study.

Where this appears

What's in this scatter plot

Evidence typeCost and timeKind
Buyer interviews1225Ask people
Lost-deal interviews2235Ask people
Price test2630Ask people
Van Westendorp1822Ask people
Page first impression3018Ask people
Pricing page analytics6820Watch behaviour
Quote-stage loss rate7245Watch behaviour
Before/after page change8270Watch behaviour
Letter of intent7855Take a commitment
Paid pilot9485Take a commitment

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Free to use in your docs, decks and posts under CC BY 4.0, as long as you credit Koji with a link to this page. To embed it, paste this into your page:

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<a href="https://www.koji.so/visuals/pricing-transparency-research-method-map"><img src="https://www.koji.so/visuals/pricing-transparency-research-method-map/pricing-transparency-research-method-map.png" alt="Method map placing ten pricing research methods by what people say versus what they do, and by cost and time, grouped as ask, watch or commit." width="1200" height="790" /></a>
<p>Source: <a href="https://www.koji.so/visuals/pricing-transparency-research-method-map">Pricing research methods, by say versus do</a>, Koji</p>