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Comparison

Purchase intent scale vs Juster purchase probability scale

Comparison of the 5-point purchase intent scale and the 11-point Juster purchase probability scale, with what each is best for
Use the 5-point scale to rank concepts and the 11-point scale when you need a forecast Source: F. Thomas Juster, NBER (1966); Wright and MacRae (2007)

A side by side comparison of the two common ways to ask whether someone will buy: the 5-point purchase intent scale scored as top-box or top-2-box, and the 11-point purchase probability scale F. Thomas Juster published in 1966. It is for researchers choosing a question for a concept test, price test or demand forecast. The evidence on probability scales comes from Wright and MacRae's 2007 meta-analyses.

Where this appears

What's in this comparison

5-point purchase intent scale

  • Five labelled answers, from Definitely would buy to Definitely would not
  • Scored as the top-box or top-2-box share
  • Quick to answer and easy to explain
  • Best for ranking concepts, messages and prices

11-point purchase probability scale

  • The chance of buying from 0 to 10, each point labelled in words
  • Splits non-intenders into groups that buy at different rates
  • Did better than intent scales in published meta-analyses
  • Best for forecasting a known product over a set period

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<p>Source: <a href="https://www.koji.so/visuals/purchase-intent-scale-vs-juster-probability-scale">Purchase intent scale vs Juster purchase probability scale</a>, Koji</p>