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Re-decision probe: six questions for converters

Question bank of six re-decision probe questions that test whether converters compared options or accepted a default.
The open question about the rejected option does the real work. The rest makes it countable.

Six questions to ask people who converted in each arm of a test, to learn whether they held a reason for their choice or simply accepted what was pre-selected. They mix yes or no, open, scale, single choice, multiple choice and ranking items. The output is a reasoned-choice rate per arm. Koji's AI interviewer follows up on vague answers to the open question.

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What's in this question bank

Re-decision probe

  1. Did you look at any option other than the one you picked?
  2. Which other option did you consider, and why did you rule it out?
  3. How confident are you that this was the right choice for you?
  4. Was the option you chose already selected when you arrived?
  5. Which of these would have made you choose differently?
  6. Rank price, commitment length, flexibility, features and speed.

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<p>Source: <a href="https://www.koji.so/visuals/re-decision-probe-interview-questions">Re-decision probe: six questions for converters</a>, Koji</p>