Column chart
Projects meeting objectives by change management quality
How often projects met or beat their objectives at each level of change management effectiveness

A column chart of Prosci's benchmark: 13% of projects with poor change management met or exceeded their objectives, against 88% with excellent change management. Business analysts and project leads can use it to explain why a post-implementation review should ask end users how the change landed, not only whether the system was delivered. Koji runs those end-user interviews at scale in a week.
Where this appears
What's in this column chart
| Met or exceeded objectives | |
|---|---|
| Poor | 13% |
| Fair | 39% |
| Good | 73% |
| Excellent | 88% |
Change management effectiveness as rated by respondents. More than 10,800 respondents.
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<a href="https://www.koji.so/visuals/change-management-effectiveness-project-objectives-chart"><img src="https://www.koji.so/visuals/change-management-effectiveness-project-objectives-chart/change-management-effectiveness-project-objectives-chart.png" alt="Column chart of the share of projects meeting or exceeding objectives by change management effectiveness: poor 13%, fair 39%, good 73%, excellent 88%." width="1200" height="793" /></a>
<p>Source: <a href="https://www.koji.so/visuals/change-management-effectiveness-project-objectives-chart">Projects meeting objectives by change management quality</a>, Koji</p>

