Reference table
Ways to run a post-implementation review, compared
A lessons-learned workshop, a survey, manual interviews and Koji
A comparison of four ways to run a post-implementation review: a lessons-learned workshop, a survey, manual interviews and AI-moderated interviews in Koji. It weighs who gets heard, depth, candour about workarounds, time to results, consistency and analysis effort. Business analysts can use it to choose a method and to explain the choice to the project sponsor.
Where this appears
What's in this reference table
| Lessons workshop | Survey | Manual interviews | Koji | |
|---|---|---|---|---|
| Who is heard | Whoever attends | Everyone invited, in a few words | As many as you can schedule | Every lens, sponsors to end users |
| Depth | Group talk, loudest voice leads | Scores and short comments | Deep, with follow-ups | Follow-ups on every answer |
| Candour about workarounds | Low with the project team there | No follow-up on what they say | Depends on who asks | Neutral interviewer, not the project team |
| Time to results | One meeting, then a write-up | Fast to send, thin on reasons | Weeks to schedule and code | Five working days of fieldwork |
| Consistency | Varies by facilitator | Same questions for all | Varies by interviewer | Same guide for everyone |
| Analysis effort | Facilitator writes it up | Charts automatic, comments by hand | Hours of notes to code | Themes with shares and linked quotes |
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<a href="https://www.koji.so/visuals/post-implementation-review-methods-comparison-table"><img src="https://www.koji.so/visuals/post-implementation-review-methods-comparison-table/post-implementation-review-methods-comparison-table.png" alt="Table comparing a lessons-learned workshop, a survey, manual interviews and Koji for a post-implementation review on reach, depth, candour and analysis effort." width="1200" height="877" /></a>
<p>Source: <a href="https://www.koji.so/visuals/post-implementation-review-methods-comparison-table">Ways to run a post-implementation review, compared</a>, Koji</p>
