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Platform-risk interview questions after a lab launch

Ten questions to ask customers when a frontier lab ships a feature like yours

Question bank for platform-risk interviews after a frontier-lab launch, grouped into how they work today, the launch, and what keeps them
Save this for the next launch, and swap in the feature name

Ten interview questions for founders to ask customers after OpenAI, Anthropic or Google ships a feature that overlaps their product. They ask about the customer's own work before naming the launch, then what they would do with it and what would keep them. Paste them into any interview tool, or into a Koji study with the structured question types the guide suggests.

Where this appears

What's in this question bank

How they work today

  1. Walk me through the last time you used us for [job]. What happened?
  2. What else do you use for this job, including AI tools your team already pays for?
  3. What has changed in the tools you use for this in the last month?

The launch

  1. Have you tried [launch]? What did you use it for?
  2. Where would this do the job better than we do, and where worse?
  3. If [launch] does this job, what is most likely in the next six months?

What keeps them

  1. Which of these would you miss most if you stopped using us?
  2. How hard would it be to replace us with something else, from 1 to 10?
  3. What would have to be true for you to move this work to [launch]?

Close

  1. If you could ask us to build one thing so this is an easy decision, what would it be?

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<a href="https://www.koji.so/visuals/platform-risk-interview-questions-lab-launch"><img src="https://www.koji.so/visuals/platform-risk-interview-questions-lab-launch/platform-risk-interview-questions-lab-launch.png" alt="Question bank for platform-risk interviews after a frontier-lab launch, grouped into how they work today, the launch, and what keeps them" width="1080" height="1080" /></a>
<p>Source: <a href="https://www.koji.so/visuals/platform-risk-interview-questions-lab-launch">Platform-risk interview questions after a lab launch</a>, Koji</p>