Checklist
How to read open-text course evaluation comments
Comments come from a self-selected group, so count and check before you quote
A seven-point checklist for reading the open-text comments in student course evaluations without over-weighting them. Only some respondents write comments, and those who do often hold stronger views, so themes need counts and a check against the ratings. It is for quality officers, programme leads and lecturers. Koji asks every student follow-up questions in an AI-moderated conversation, so explanation is part of each response.
What's in this checklist
- Report the comment rate next to the response rate
- Group comments into themes and count the students behind each
- Verify factual reports, whatever their number
- Weight judgements by how many students share them
- Check comment themes against the ratings
- Remember that students who wrote nothing still show up in the ratings
- Ask every student to explain their answers
Use this image
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<a href="https://www.koji.so/visuals/reading-open-text-course-comments-checklist"><img src="https://www.koji.so/visuals/reading-open-text-course-comments-checklist/reading-open-text-course-comments-checklist.png" alt="Checklist for reading open-text course evaluation comments: report the comment rate, count themes, verify reports, weight judgements, check ratings." width="1200" height="630" /></a>
<p>Source: <a href="https://www.koji.so/visuals/reading-open-text-course-comments-checklist">How to read open-text course evaluation comments</a>, Koji</p>
