Reference table
UserTesting vs Lyssna vs Koji compared
A side by side comparison of UserTesting, Lyssna and Koji for product and UX teams choosing a research tool. UserTesting records people using your product, Lyssna runs quick design tests, and Koji runs AI-moderated interviews that ask follow-up questions in every conversation. Use it to match the tool to the question you need answered.
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What's in this reference table
| UserTesting | Lyssna | Koji | |
|---|---|---|---|
| Core method | Video of people using your product, unmoderated or live | Quick design tests and surveys, plus scheduled interviews | AI-moderated voice and text interviews |
| Best for | Watching real behaviour on sites, apps and prototypes | Fast checks on designs, copy and navigation | Learning why customers decide, at scale |
| Participants | Large contributor network | Panel of 690,000+ people | Your own users, or a panel quote per respondent |
| Follow-up questions | Only in live sessions with a moderator | Only in live sessions with a moderator | AI asks follow-ups in every interview |
| AI analysis | AI insight summary for unmoderated tests | AI summaries on the paid plan | Themes, findings and quotes in an automatic report |
| Try it free | Paid per session or by contract | Free plan | 10 free credits, no card |
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<p>Source: <a href="https://www.koji.so/visuals/usertesting-vs-lyssna-vs-koji-comparison-table">UserTesting vs Lyssna vs Koji compared</a>, Koji</p>
