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Six UX research methods and the question each answers

From card sorting to AI interviews: pick the method from the question

Listicle matching six UX research methods to the question each answers, from card sorting and tree testing to AI interviews
Pick the method from the question, then pick the tool

A quick reference for designers and UX researchers that matches six common methods to the question each one answers: card sorting, tree testing, first-click testing, five-second tests, preference tests and AI interviews. Use it at the start of a project to choose a method before you choose a tool. The first five measure what people do with a design; interviews explain why, and Koji runs those as AI-moderated voice or text conversations.

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What's in this guide

  1. Card sorting: How do people group and label your content? Use it before you design a navigation.
  2. Tree testing: Can people find things in your structure? Test the menu without any visual design.
  3. First-click testing: Where do people click first to start a task? Shows if the right path is obvious.
  4. Five-second test: What do people remember after a quick look? Checks if a page gets its main point across.
  5. Preference test: Which of two or more designs do people choose, and what do they say about it?
  6. AI interview: Why do people do what they do? Follow-up questions get to reasons a click map can't show.

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