Interview Experience
11 articles
How voice and text interviews work for your participants — from landing page to completion.
How to Set Up AI Voice Interviews: A Researcher's Complete Guide
Step-by-step guide to configuring, testing, and optimizing voice interview studies in Koji — from research brief to launch.
How to Customize Your Research Study: Branding, Landing Pages, and Intake Forms
Complete guide to Koji's study customization options — landing page design, branded colors, animated orbs, intake forms, trust badges, interview mode settings, and link previews.
Brand Themes: Put Your Logo, Colours and Font on Every Interview
Create workspace brand themes in Koji with your logo, brand colour, corner style and typeface, preview them live, and apply them to any study so participants see your brand throughout text and voice interviews.
Voice Interview Experience
What participants see and hear during a voice interview — from microphone permission to natural conversation.
Text Interview Experience
How text-based interviews work for participants — chat interface, streaming responses, and conversation flow.
Custom AI Interviewer Persona: Brand Voice & Tone for AI-Moderated Research
How to shape your AI interviewer's voice, tone, and persona so it sounds like your brand — not a generic chatbot. Covers personality dimensions, when to adjust formality, and how to configure persona in Koji.
Voice vs Text Interview: When to Use Each Mode
Choosing between voice and text mode for your AI interview? This guide breaks down response depth, completion rate, audience fit, and cost — plus a decision matrix that tells you which mode wins for each research scenario.
Interview Landing Page
The first thing participants see when they click your interview link — branded page with study details and mode selection.
Customizing Branding
How to personalize your interview landing page with custom headlines, descriptions, badges, mode settings, and OG images.
Intake Forms and Consent
Collect participant information and consent before interviews begin with customizable form fields.
Interview Completion Flow
What happens when an interview ends — thank-you screen, participant feedback, and behind-the-scenes AI analysis.