Collecting Responses
11 articles
Share your interview link, import participants, and embed interviews on your website.
Managing Research Participants: The Complete Guide to Koji's Recruit Tab
How to track, filter, import, and export research participants in Koji — including personalized links, quality management, and CRM integration.
How to Use Your CRM Data for Targeted AI Research: Import Participants and Personalize Every Interview
Your CRM already contains your best research sample. Learn how to export customer segments, import them into Koji, send personalized interview links, and get 3–5x higher response rates than generic research recruitment.
How to Increase Survey Response Rates: 12 Proven Strategies (2026)
Survey response rates are collapsing across every channel. Learn the 2026 benchmarks, the 12 strategies proven to raise response rates by 20–60%, and why AI-moderated conversations are dramatically outperforming traditional surveys.
Sharing Your Interview Link
How to get your interview URL and distribute it across email, Slack, social media, and more.
Importing Participants via CSV
How to bulk import participants from a spreadsheet so each one gets a unique tracking link.
Using the Embed Widget
Add a Koji interview to your website using an embeddable iframe with configuration options and event listeners.
Headless API Overview
Manage interviews programmatically with the Koji REST API — start, message, and complete interviews from your own code.
Customizing Interview Slugs
Personalize your interview URL with a memorable, branded slug that participants can trust.
Personalized Interview Links: Send Targeted Research Invitations to Every Participant
Embed participant-specific context into Koji interview URLs so the AI greets each person by name, references their company, and tailors the conversation — automatically. Covers CSV import, URL parameters, and CRM integration patterns.
In-App AI Surveys: Embedded Customer Research Inside Your Product
Embed adaptive AI interviews directly into your product to capture in-the-moment customer feedback. A complete guide to in-app AI surveys, triggers, and implementation with Koji.
How to Improve User Interview Completion Rates
Why user interview completion rates drop, what good benchmarks look like, and the 9 concrete levers that move the rate from 40% to 80%+. Includes the AI-moderation effect, modality choice, length tuning, and incentive design.