All frameworks and cheat sheets

Checklist

Post-launch interview guide checklist

Nine questions for the first 30 days after a launch

Checklist of the nine questions in a post-launch interview guide, from the last time the job came up to what the interviewer should have asked.
Save this next to your launch checklist.

A nine-question interview guide for product managers to run in the first 30 days after a feature launch. It mixes open questions with two single-choice questions and a 1 to 10 trust scale, and ends by asking what was missed. Copy it into any research tool; in Koji it fits the Post-Launch Feedback Interviews template.

Where this appears

What's in this checklist

  • Open: the last time you had to do the job
  • Single choice: which best describes you and the feature
  • Open: what did you expect it to do
  • Open: walk me through the first time you opened it
  • Scale 1 to 10: how much do you trust the result
  • Open: what did you do next time, and why
  • Single choice: the main reason you did not use it more
  • Open: the one thing you would change
  • Close: what should I have asked and did not

Use this image

Free to use in your docs, decks and posts under CC BY 4.0, as long as you credit Koji with a link to this page. To embed it, paste this into your page:

html
<a href="https://www.koji.so/visuals/launch-window-interview-guide-checklist"><img src="https://www.koji.so/visuals/launch-window-interview-guide-checklist/launch-window-interview-guide-checklist.png" alt="Checklist of the nine questions in a post-launch interview guide, from the last time the job came up to what the interviewer should have asked." width="1080" height="1080" /></a>
<p>Source: <a href="https://www.koji.so/visuals/launch-window-interview-guide-checklist">Post-launch interview guide checklist</a>, Koji</p>